Frequently Asked Questions
Answers to the questions we hear most often about how Zoterwyn AI works, what it costs, and how it fits into your existing investment process.
Support
Common questions about Zoterwyn AI
If you don't find what you're looking for here, our contact page can put you in touch with our team.
What exactly does Zoterwyn AI do?
Zoterwyn AI monitors cryptocurrency market conditions and applies predictive risk models to flag periods of elevated downside risk. It is designed to support capital preservation decisions rather than to pick winning assets or time market tops and bottoms.
Is Zoterwyn AI a trading bot?
No. Zoterwyn AI does not place trades automatically on your behalf. It generates risk signals and alerts that you can act on manually, or route into your own execution workflow. You remain in control of every decision.
Do I need trading experience to use it?
Zoterwyn AI is built to be usable by investors at different experience levels. The signals are presented in plain language with supporting context, so no advanced technical background is required to understand what is being flagged and why.
Which cryptocurrencies does Zoterwyn AI cover?
Coverage is focused on widely traded major cryptocurrencies where sufficient market data exists to support reliable modelling. Exact coverage can change as models are refined, so we recommend checking current asset coverage before relying on it for a specific holding.
How is this different from setting my own stop-loss orders?
Stop-loss orders react to price after a move has already happened. Zoterwyn AI's models are designed to assess a broader set of market conditions in an attempt to identify elevated risk earlier, giving you more time to consider your response.
Can Zoterwyn AI guarantee I won't lose money?
No tool can guarantee that. Cryptocurrency markets are volatile and unpredictable, and Zoterwyn AI provides decision-support signals, not financial advice or a promise of outcomes. All investment decisions carry risk, including the risk of capital loss.
What does the free plan include?
Starting for free gives you access to core risk alerts so you can evaluate how Zoterwyn AI fits your process before committing to a paid plan. Specific plan details and limits are outlined during sign-up.
How do I receive alerts?
Alerts are delivered through your Zoterwyn AI account dashboard, with additional notification options available depending on your plan. This lets you check risk status at a glance or be notified as conditions change.
Can I cancel or change my plan later?
Yes. You can adjust or cancel your plan from your account settings at any time. Details on billing cycles and any applicable terms are provided at sign-up and in our Terms of Service.
Is my account and data secure?
We apply industry-standard practices to protect account access and stored data. For full details on how information is collected, used, and safeguarded, please refer to our Privacy Policy.
Does Zoterwyn AI connect to my exchange account?
Zoterwyn AI is designed as an independent monitoring and alerting layer. Any decision to connect external accounts or services is entirely optional and should be reviewed carefully against your own security preferences.
Who should I contact if I have more questions?
Visit our Contact page to reach our team directly. We're happy to help clarify how Zoterwyn AI works and whether it's a good fit for your situation.
Still deciding?
Try it before you commit
The best way to understand whether Zoterwyn AI fits your process is to see it in action. Start for free and explore how risk signals are generated and presented, with no obligation to continue.
Start for Free